Alex & Sons Plumbers

Alex & Sons Plumbers did an excellent job for us when we experienced a leak in our basement. Even though they were fully booked for several days, they found a way to fit us in. The plumber who arrived, Emmanuel, was very professional and promptly identified the cause of the issue, which was a leaking water line leading to our refrigerator. He repaired the leak and installed two cut-off valves for any future issues we might face. This was our first time using their services, and we were so impressed that they will be our top choice moving forward.

We had a water line leak and needed to replace the line from the meter to our home. The team we worked with from start to finish was friendly and knowledgeable, which really eased our concerns. Joe came out to provide an estimate, clearly explaining the issue, the work involved, and offered us a fair quote compared to others. Manuel and another worker who completed the job were efficient, professional, and considerate, ensuring that everything was finished quickly with minimal disruption to our driveway and garage. We would definitely recommend them for top-notch plumbing services!

My hot water heater stopped working one Saturday night, so I called Alex & Sons Plumbers. Emmanuel was very helpful in figuring out the issue over the phone and through some pictures I sent. He came out on Monday with two other team members and replaced my old hot water tank with a new one. They all acted very professionally and ensured everything was running smoothly before they left. Emmanuel also provided reasonable payment options and pricing. He even followed up on Tuesday to check that everything was working well. I would recommend them to anyone needing plumbing services done efficiently and professionally.

From the first contact through to the finalization of the project, the service provided by Alex & Sons Plumbers was outstanding. Their timely responses, cost-effectiveness, and communication were all first-rate. They handled the replacement of my boiler with the utmost professionalism. The work was not just neat and tidy, but carried out flawlessly. The team's expertise and focus on detail made certain that the task was completed beyond my expectations. A special nod to Manuel, Joe, and Emmanuel for their exceptional work. I would highly recommend them for their exceptional service and high-quality workmanship.

I discovered water damage in one of my rental properties and was surprised to see it affecting the new bamboo wood floors. There weren't any obvious leaks, but in two rooms, the wood was severely damaged, with some areas buckling and others showing water spots. Unsure of who to contact, a plumber recommended I call a leak detection service. I decided to set up an appointment, feeling hopeful. Two days later, Joe arrived on time for the inspection. He carefully explained his approach and I agreed to a one-hour inspection to see what he could find. Joe was fantastic—he uncovered a lot in that hour and patiently answered all my questions. His knowledge was impressive, and it was clear he really understood the issue. At the end of the hour, Joe shared his findings and assured me that he would provide a detailed report soon after. I followed up with him to discuss his recommendations, and we created a solid plan of action together. Joe was friendly and extremely professional, and I would highly recommend him and the service. I also want to acknowledge the excellent coordination of appointments that made everything run smoothly.

I recently hired Alex & Sons Plumbers for some plumbing work. Our drains were having issues, and after many attempts to resolve it myself, I decided to call in the professionals. They used cameras to inspect the pipes and provided a solid solution. I received quotes from a few other plumbing contractors, but Alex & Sons Plumbers suggested the best option: installing a liner in the pipes instead of tearing them out, which would have meant disturbing the concrete floors in two rooms. The entire process took about three days, and there was a slight delay due to some unusually cold weather, which impacted the curing of the liner. However, I was kept in the loop throughout the whole job, and they communicated clearly about what to expect at each stage. The team arrived on time, and their communication skills were exceptional, which is not always the case with contractors. They completed the job within the promised timeframe, and I couldn't be more pleased with the outcome. They made sure to clean up after each visit, leaving the area even better than it was before. I highly recommend Alex & Sons Plumbers for any plumbing needs. They are very professional and deliver high-quality work. You don't have to settle for poor communication or contractors who are unreliable. Choose Alex & Sons Plumbers, and you will be satisfied!

I had a fantastic experience with Alex & Sons Plumbers. Joe worked on my plumbing issue, which was quite a challenge. Many people might have suggested digging up the pipe and spending a fortune, but Joe was resourceful and explored every option. He even brought in another expert to brainstorm solutions. It took a few days, but they successfully restored the flow in my drains. Joe also shared some valuable tips to help prevent future problems. They were incredibly patient and understanding throughout the process. While I hope I won't need their services again soon, I know I'll reach out to them if any plumbing issues arise. I rarely give five stars, but they truly deserve it!

Emmanuel and Joe were fantastic to work with. We had a slow draining toilet and they were quick to respond. Emmanuel clearly explained all the potential issues and what each would involve to fix. He started with the most likely and easiest problem to address and worked his way down the list until he found the root cause. Joe returned the next day and got everything fixed up perfectly. Having been taken advantage of by plumbers in the past, I really appreciate when they take the time to accurately diagnose the problem without trying to upsell unnecessary services. These guys explained exactly what went wrong and how to avoid it in the future. The team was incredibly responsive, and they will definitely be my first choice next time I need a reliable plumber!